Parts, Service, and Support personnel are often the first people a customer comes in contact with at your store or office. Yet many companies overlook this critical interface. The result? Lost sales and, more importantly, lost customers
Piel & Associates can help. Our made-to-order, hands-on training programs empower your staff to understand and anticipate customer needs, guide your customer to make more informed buying decisions, and develop after-sales follow-up that will set your business apart from your competitors and keep customers coming back. We don’t just train, we develop people, giving them new skills to streamline your business operations, strengthen and build sales, and attract and maintain your most important asset: your customer.
How can we help?